Terms and Conditions

Pricing/Payment

All prices are quoted in US or Canadian funds, use the currency selector to view pricing in your preferred mode. We accept Visa, Mastercard, American Express, Discover, Paypal and Money Order.

Errors and Omissions

This Web site may contain errors or inaccuracies as some information contained herein may not be current. Hottexhaust reserves the right to correct any errors, inaccuracies or omissions,(including but not limited to pre or post order submission) and to change or update information at any given time without prior notice. Hottexhaust is not responsible for typographical errors, omissions, description changes, or price discrepancies. Please note that such errors, changes, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing, improper description, or inaccurate availability information.

Price Match

Our price match guarantee is simple, within 30 days of the date of your purchase , we will match and beat any advertised, verifiable price on comparable new product from an authorized Magnaflow reseller. The primary scope of this guarantee deals with internet or printed pricing, however, we can extend this offer to telephone verification in most instances. The price must include shipping as well...Free Shipping is included in all of our pricing and we'll beat any shipped price to your door on new Magnaflow products. Click here to contact us with any questions , concerns, or a price match request. We reserve the right to determine the validity of a competitors listed price, and as such may refuse to match a given price at our discretion. Forum group purchase pricing is not matchable. The minimum order amount for price match guarantee implementation is $60.

Shipping Policy  Freight is free (limited time offer) when shipped within the Continental United States and Canada.  We ship worldwide via UPS, DHL, FedEx, Purolator and various air cargo carriers, should you be located outside of our pre-paid service area,  click here to contact us to obtain shipping costs.

Shipping Time

We process orders for shipment generally within 24hrs. of the time of order, Monday through Friday (weekends and holidays are excluded). Time in transit for non-oversized Cat Back System orders is a maximum of 3 business days via FedEx Express Saver(Continental U.S. only). Southern California residents will receive Next Business Day service. For all other products, please visit The Ground Shipping Chart for an estimate of your time in transit.

Taxes

 There is no state sales tax when shopping at Hottexhaust.. EU residents will be responsible for local VAT and import clearance costs unless otherwise noted. Canadian residents will be charged 5% GST, Ontario, B.C. and Maritime residents, 12,13, or 15% HST.

Damage Claims/Returns Damage claims should be made within the 3 days of receipt of goods. Damaged or incorrectly shipped (our fault) goods will be exchanged promptly and at no cost to the purchaser. Our return policy allows for a refund within 30 days of receipt of goods, provided they are returned to us unused, and in the original packaging.  A 25% re-stocking fee applies to all returned goods. Freight charges are non-refundable and in the case of returned goods, the responsibility of the purchaser. 

Warranty

All warranties provided are done so directly by the product manufacturer, warranty cards are provided at time of purchase and must be filled out and registered with the manufacturer. Magnaflow mufflers and Exhaust systems carry a limited Lifetime Warranty directly to the end user via an enclosed 2 part warranty card. Catalytic converters carry a 2year/25,000 mile warranty to pass a state smog test and a 5 year/50,000 mile warranty against manufacturing defects. All warranty decisions are made at the discretion of the manufacturer. Items must be returned for warranty inspection.

Privacy

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website. We use your IP address to help diagnose problems with our server, to administer our website and to track our marketing efforts. Our site uses cookies to keep track of your shopping cart. This site contains links to other sites. We are not responsible for the privacy practices or the content of such websites. Information We Collect: All information is used internally, we DO NOT sell or distribute it to anyone outside our business in any form other than as deemed necessary to process payments and orders, AND verify credit card information. Our site uses a form for customers to request information, products and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers for ordering). Contact information from the form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services only.